FAQ
Answers to Your Frequently Asked Questions
Information, Please!
Do you have questions about working with Chicago Tag & Label? Below are answers to the questions we receive most often. If you don't see your question here, please feel free to call us at 800-826-8260. We're always happy to help!
Q: Can you recommend a material for my application?
A:
Yes, tell us about your application, and we will recommend a material that will fulfill your requirements.
Q: Can you match my sample?
A:
Most likely, we will manufacture your order according to the specification you provide. If we are unable to match the construction of your sample, we will discuss alternatives with you.
Q: Can you help me improve the design of my form?
A:
Yes, if we see a possible improvement to your product, we will provide you with alternative suggestions. In addition, if you have the challenge of designing a completely new application, we can work with you to develop the ideal solution for your needs.
Q: Do you guarantee your products?
A:
Yes, we stand behind our products and workmanship. We guarantee to manufacture your order in complete compliance with your specifications. If we fail to fulfill the specifications of your order, we will replace the product at no charge. However, we cannot guarantee the function of the product. For this reason, whenever you are introducing a new product or solution, we recommend that you conduct a trial. Our Research & Development team will gladly assist you in this process so that the effectiveness and functionality of the design is tested prior to production.
Q: Can I get samples?
A:
Yes, we will gladly send samples to you. We have sample kits available that show a wide variety of the products we manufacture. If you have a particular request, please contact a customer service representative at 847-362-5100. If we do not have exactly what you are requesting, we will send you a combination of samples that will demonstrate our ability to handle the different aspects of your individual request.
